Last updated: October 2026

Spire Communications (“Spire”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy & Cookie Policy explains how we collect, use, store and protect your personal information when you visit our website, subscribe to our updates, contact us, engage with our content or services, or otherwise interact with us.

For the purposes of UK data protection law, Spire Communications is the data controller in respect of the personal information described in this policy, unless otherwise stated.

You can contact us regarding this policy or the way we handle your personal information at:

Spire Communications
Level 4
22 Bishopsgate
City of London
EC2N 4BQ

Email: enquiries@spirecomms.co.uk
Telephone: +44 (0)20 7236 1177

1. Information we collect

We may collect and process personal information that you provide directly to us, including when you:

• subscribe to our updates and news;
• contact us by email, telephone or through our website;
• communicate with us through social media;
• enquire about our services;
• become, or enquire about becoming, a client;
• participate in an interview, podcast, video or other content produced by us;
• attend an event organised or supported by us; or
• otherwise communicate or do business with us.

Depending on your interaction with us, this information may include:

• your name;
• email address;
• telephone number;
• job title;
• company or organisation;
• professional and business information;
• correspondence and communications with us;
• information relating to your enquiry or our relationship with you;
• marketing and communication preferences; and
• information, images, audio or video that you provide or agree to contribute to content produced by us.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, operating system, pages visited, time spent on the website and information about how you reached our website.

Some of this information may be collected using cookies and similar technologies.

2. Information obtained from other sources

As a digital content and investor engagement agency, we may receive or obtain personal information from sources other than directly from you.

These may include:

• our clients and prospective clients;
• business partners and professional advisers;
• publicly available corporate information;
• company websites and investor relations materials;
• Companies House and other public registers;
• stock exchange and regulatory announcements;
• news and media sources;
• professional networking platforms and social media;
• event organisers and attendees; and
• other legitimate business, financial and professional sources.

This may include names, job titles, organisations, professional contact information and other information relevant to our digital content, investor engagement and business activities.

3. How we use your personal information

We may use personal information to:

• respond to enquiries and requests;
• provide and manage our services;
• communicate with clients, prospective clients, investors, companies, professional advisers, journalists and other business contacts;
• produce and distribute digital content, including videos, podcasts, articles and social media content;
• support investor engagement and corporate communications activities;
• communicate relevant company, client and industry news;
• administer subscriptions to our Updates & News communications;
• promote and distribute content through digital and social media channels;
• organise and administer meetings, interviews and events;
• maintain our client and business relationships;
• improve our website, content and services;
• understand how visitors use our website and interact with our content;
• measure the effectiveness and reach of our communications;
• maintain the security and proper operation of our website and systems;
• comply with legal and regulatory obligations; and
• establish, exercise or defend legal claims.

4. Our lawful bases for processing

UK data protection law requires us to have a lawful basis for processing personal information.

Depending upon the circumstances, we may rely on:

Consent – where you have given us permission to process your personal information for a particular purpose, such as receiving certain electronic communications. Where we rely on consent, you can withdraw it at any time.

Contract – where processing is necessary to enter into or perform a contract with you.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Legitimate interests – where processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests.

Our legitimate interests may include operating and developing our business, providing services to our clients, producing and distributing business and investor-related content, maintaining professional relationships, promoting our services, protecting our business and systems, and understanding and improving the effectiveness of our website and communications.

5. Updates, news and marketing communications

You can subscribe to Updates & News from Spire Communications through our website.

When you subscribe, we may collect information such as your first name, last name and email address and use this to provide the communications you have requested.

Where required by law, we will rely on your consent to send electronic marketing communications.

In other circumstances, we may communicate with existing business contacts where permitted by law and where we believe the communication is relevant to their professional interests.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included within our emails or by contacting enquiries@spirecomms.co.uk.

We may retain limited information about your preference after you unsubscribe so that we can ensure that your request continues to be respected.

6. Investor engagement and digital content

Spire produces and distributes digital content designed to support corporate communications and investor engagement.

This may include interviews, videos, podcasts, articles, social media posts and other digital content involving directors, executives, investors, commentators, journalists and other contributors.

Where you participate in content produced by Spire, we may process your name, job title, organisation, image, voice, opinions and other information included within that content.

We may publish and distribute this material through our website, social media channels, video and podcast platforms, email communications and other appropriate media.

The lawful basis upon which we process and publish this information will depend on the circumstances and may include consent, performance of a contract or our legitimate interests and those of our clients in producing and distributing relevant business and investor communications.

7. Publicly available information

Due to the nature of our work, some of the information we process relates to directors, senior executives and other individuals acting in a professional or corporate capacity and may already be publicly available.

We may use information contained within regulatory announcements, corporate reports, company websites, stock exchange information, interviews, press releases and other legitimate public sources when producing content or delivering services to our clients.

Where such information constitutes personal data, we will process it in accordance with applicable data protection law.

8. Sharing your personal information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

• employees, consultants and contractors working with Spire;
• our clients, where necessary in connection with the services we provide;
• St Brides Partners where appropriate in connection with the communications and investor relations services provided to clients;
• website, IT, hosting and technical service providers;
• email and marketing communication providers;
• video, podcast and content hosting or distribution platforms;
• social media platforms;
• analytics providers;
• photographers, videographers, editors and other content production partners;
• event organisers and service providers;
• accountants, lawyers and other professional advisers;
• regulators, courts, law enforcement agencies and other authorities where required by law; and
• prospective purchasers, investors or advisers in connection with a corporate transaction involving all or part of our business.

Where third parties process personal information on our behalf, we require them to protect it appropriately and use it only for the purposes for which it has been provided.

9. Social media and third-party platforms

Spire distributes content through third-party platforms and social networks.

If you interact with our content through platforms such as LinkedIn, YouTube, X, Instagram or Facebook, those organisations may collect and process information about you independently in accordance with their own privacy policies.

We do not control the way those platforms process your personal information and recommend reviewing their privacy information if you use their services.

Our website may also embed or link to content hosted by third-party services. Your interaction with that content may result in information being shared with the relevant provider, subject to your cookie preferences where applicable.

10. International transfers

Our content is distributed to audiences in the UK and internationally, and some of the technology providers and online platforms we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it remains protected in accordance with applicable data protection law.

Depending on the destination and circumstances, this may include relying on UK adequacy regulations or putting appropriate contractual safeguards in place.

You can contact us if you would like further information about safeguards relating to international transfers of your personal information.

11. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, regulatory, accounting or reporting requirements.

The appropriate retention period will depend upon factors including:

• the nature and sensitivity of the information;
• why it was collected;
• our relationship with you or your organisation;
• whether the information forms part of published or archived content;
• applicable legal or regulatory requirements; and
• whether the information may be required to establish, exercise or defend legal claims.

Published editorial, corporate or investor-related content may remain publicly available for longer periods where there is a legitimate reason for maintaining an archive.

Where personal information is no longer required, we will securely delete or anonymise it where appropriate.

12. Keeping your information secure

We take appropriate technical and organisational measures to protect personal information against unauthorised or unlawful access, alteration, disclosure, loss or destruction.

While we take reasonable steps to safeguard information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your rights

Depending on the circumstances and the lawful basis upon which we process your information, UK data protection law gives you various rights. These may include the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to erase your personal information in certain circumstances;
• ask us to restrict the way we process your information;
• object to certain processing, including processing based on legitimate interests;
• receive certain personal information in a portable format;
• withdraw consent where we rely on consent; and
• raise a concern about how your information is being used.

You have the right to object at any time to the processing of your personal information for direct marketing purposes.

To exercise any of your rights, please contact enquiries@spirecomms.co.uk.

There is normally no charge for exercising your data protection rights, although the law allows a reasonable fee to be charged, or a request to be refused, in certain limited circumstances.

14. Complaints

If you have concerns about how we handle your personal information, we would encourage you to contact us first so that we can try to resolve the matter.

You also have the right to complain to the UK supervisory authority for data protection:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Further information is available from the ICO website.